Privacy policy

Privacy policy for Credible

This Application collects some Personal Data from its Users.

This document can be printed for reference using the print command in the configuration options of any browser.

Holder and data controller

SAE Innova - Centro de Iniciativas Municipales de Murcia, Office 8. Carretera de Churra, No.96, Postal Code 30007, Murcia.

Holder's contact email: info@sae-innova.com

Types of data collected

Among the types of Personal Data that this Application collects, whether directly or through third parties, are: name; email address; area of activity; occupation; Usage Data; Trackers; answers to questions; clicks; keystroke events; motion sensor events; mouse movements; scrolling position; touch events.

The complete information regarding each category of Personal Data collected is provided in the sections of this Privacy Policy dedicated to that purpose or through specific explanatory texts displayed prior to the collection of such Data.

Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically when using this Application.

All Data requested by this Application is mandatory and the refusal to provide it may make it impossible for this Application to provide the Service. In cases where this Application specifically indicates that certain Data is not mandatory, Users will be free not to communicate such Data without any consequences on the availability or functioning of the Service. Users who have doubts about which Data is mandatory can contact the Holder.

The use of Cookies - or other tracking tools - by this Application or by third-party service providers used by this Application serves the purpose of providing the Service requested by the User, in addition to any other purposes described in this document and in the Cookie Policy, if available.

The User assumes responsibility for the Personal Data of third parties obtained, published, or shared through this Application and hereby declares that they have the consent of such third parties to provide such Data to the Holder.

Mode and place of processing the collected Data

Methods of processing

The Owner shall process Users' Data in an appropriate manner and shall take appropriate security measures to prevent unauthorized access, disclosure, alteration, or unauthorized destruction of Data.

Data processing is carried out by computers and/or IT-enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain categories of authorized persons involved in the operation of this Application (administration, sales, marketing, legal, and system administration departments) or external parties providing services to the Owner (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. An updated list of these parties may be requested from the Owner at any time.

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

  • Users have given their consent for one or more specific purposes. Note: Under some legislations, the Owner may be allowed to process Personal Data until the User objects to such processing ("opt-out"), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
  • provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
  • processing is necessary for compliance with a legal obligation to which the Owner is subject;
  • processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
  • processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular, whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place

The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.

Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

Retention period

Personal Data shall be processed and stored for as long as required for the purpose for which it has been collected.

Therefore:

  • Personal Data collected for the execution of a contract between the Owner and the User shall be retained as such until such contract has been fully executed.
  • Personal Data collected on legitimate interest of the Owner shall be retained for the time necessary to fulfill such purpose. Users can find specific information related to the Owner's legitimate interest by consulting the relevant sections of this document or by contacting the Owner.

The Owner may retain Personal Data for a further period of time when the User gives consent to such processing, provided that such consent remains valid. In addition, the Owner shall be obliged to retain Personal Data for a further period of time when required to do so for the fulfillment of a legal obligation or by order of an authority.

Once the retention period has expired, Personal Data shall be erased. Therefore, the rights of access, modification, rectification, and data portability cannot be exercised once such period has expired.

Purpose of Personal Data processing

User Data is collected to allow the Owner to provide its Service, fulfill its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as for the following purposes: Contacting the User, SPAM protection, and Displaying content from external platforms.

Users can find specific information about the Personal Data used for each purpose in the "Detailed Information on Personal Data Processing" section.

By signing the Privacy Policy the User agrees that the message sent may become public and published on the Credible website.

We are not responsible for the use of third parties on the comments published.

Detailed information on Personal Data processing

Personal Data is collected for the following purposes and using the following services:

Contacting the User

Contact form (this Application)

By filling in the contact form with their Data, the User authorizes this Application to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form's header.

Personal Data processed: name, email address, role/expertise, and affiliation.

Displaying content from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of this Application and interact with them.

This type of service may collect web traffic data for the pages where the service is installed, even when Users do not use it.

Google Fonts (Google Ireland Limited)

Google Fonts is a typeface visualization service provided by Google Ireland Limited that allows this Application to incorporate content of this kind on its pages.

Personal Data processed: Usage Data; Trackers.

Place of processing: Ireland - Privacy Policy.

User's Rights

Users can exercise certain rights with respect to the processing of data by the Data Controller.

In particular, Users have the right to do the following:

  • Withdraw their consent at any time.Users have the right to withdraw their consent when they have previously granted it for the processing of their Personal Data.
  • Object to the processing of their Data.Users have the right to object to the processing of their Data if such processing is carried out on a legal basis other than consent. For more information, they can refer to the relevant section below.
  • Access their Data.Users have the right to know if their Data will be processed by the Controller, to obtain information on certain aspects of the processing, as well as to obtain a copy of the Data being processed.
  • Verify and request modification.Users have the right to verify the accuracy of their Data and request that it be updated or corrected.
  • Restrict the processing of their Data.Users have the right, in certain cases, to restrict the processing of their Data. In that case, the Controller will process their Data solely for the purpose of storing it.
  • Delete or erase Personal Data.Users have the right, in certain cases, to obtain the deletion of their Data by the Controller.
  • Receive their Data and transfer it to another Controller.Users have the right to receive their Data in a standard, structured, machine-readable format and, if technically feasible, to have it transmitted to another Controller without hindrance. This provision shall apply provided that the Data is processed by automated means and the processing is based on the User's consent, a contract to which the User is a party or that appears in the pre-contractual obligations thereof.
  • File a complaint.Users have the right to file a complaint with the competent authority in matters of personal data protection.

Details about the rights to object to processing

When the processing of Personal Data is in the public interest, in the exercise of official powers vested in the Controller or due to a legitimate interest of the Controller, Users may object to such processing by explaining a reason relating to their particular situation to justify their objection.

Users should know, however, that in the case of their Personal Data being processed for commercial purposes, they may object to such processing at any time without the need for justification. To find out if Users' Personal Data is being processed by the Controller for commercial purposes, they should consult the relevant sections of this document.

How to exercise these rights

Any request to exercise User rights can be addressed to the Controller using the contact details provided in this document. Such requests will be processed by the Controller free of charge as soon as possible and always within one month.

Additional information about Data collection and processing

Legal defense

The User's Personal Data may be used for the legal defense of the Owner before a court or in the preliminary stages of a possible legal action arising from the improper use of this Application or the related Services.

The User acknowledges that the Owner may be required by public authorities to disclose Personal Data.

Additional information about the User's Personal Data

In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning specific Services or the collection and processing of Personal Data.

System logs and maintenance

For operation and maintenance purposes, this Application and any third-party services it uses may collect system logs, which are files that record interactions with this Application and may contain Personal Data, such as the User's IP address.

Information not contained in this privacy policy

At any time, the Owner may be requested to provide additional information regarding the collection and processing of Personal Data. The contact information is provided at the beginning of this document.

How "Do Not Track" requests are handled

This Application does not support "Do Not Track" requests.

To determine whether any of the third-party services it uses honor "Do Not Track" requests, please read their privacy policies.

Changes in this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by giving notice to Users on this page and, if technically and legally feasible, by directly notifying Users, if the Owner has their contact information. Users are strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

If the changes affect processing activities performed on the basis of the User's consent, the Owner shall collect new consent from the User, if required.

Definitions and legal references

Personal Data (or Data)

Any information that, directly, indirectly, or in connection with other information - including a personal identification number - allows for the identification of a natural person constitutes personal data.

Usage data

Information collected automatically through this Application (or third-party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, other parameters about the operating system and the User's IT environment.

User

The individual using this Application, which must coincide with or be authorized by the Data Subject, to whom the Personal Data refers.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.

This Application

The means by which the Personal Data of the User is collected and processed.

Service

The service provided by this Application as described in the relevant terms (if available) and on this site/application.

European Union (EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Cookie

Cookies are Trackers consisting of small sets of data stored in the User's browser.

Tracker

Tracker indicates any technology - such as Cookies, unique identifiers, web beacons, embedded scripts, entity tags, and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User's device.

Legal Information

This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This privacy policy relates solely to this Application, unless otherwise stated within this document.

Last updated: March, 2024
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